Introduction
Al Kindi Motors, the exclusive dealer for Cadillac in the United Arab Emirates and the dealer for GMC and Chevrolet in Dubai and the Northern Emirates, has launched a special campaign during the stay-at-home period. This initiative aims to limit social interaction and curb the spread of the COVID-19 virus.
Campaign Details
This initiative aligns with the comprehensive national campaign launched by authorities to encourage residents to stay at home. Al Kindi Motors is committed to ensuring that customers' vehicles remain in good condition, allowing them to travel for essential tasks.
New Service
The new service is designed to be completely contactless, ensuring the highest levels of social distancing. This includes the pick-up and delivery of vehicles.
How the Service Works
- Customer Communication: The process begins with the Al Kindi Motors support team reaching out to customers whose vehicles are due for maintenance to schedule a service appointment.
- Advance Booking: Customers can also proactively call to make their own bookings.
- Vehicle Collection: The vehicle is collected by loading it onto a flatbed truck and transporting it to the nearest Al Kindi Motors service center for maintenance.
- Vehicle Delivery: After coordinating the delivery time with the customer, the vehicle is returned following thorough sanitization as a precautionary measure.
CEO Statement
Commenting on this initiative, Mark Jenkins, CEO of the Al Kindi Motors Group, stated: "It is in everyone's best interest to stay at home during this global situation. However, people still need to travel within their towns and cities to visit grocery stores, pharmacies, and attend to essential tasks. Therefore, we are committed to keeping our customers' vehicles reliable and well-maintained for their necessary journeys. This is why we decided to launch this exceptional service, as timely service and preventive maintenance are key elements of a good vehicle ownership experience."
Service Availability
This service from Al Kindi Motors is available throughout the United Arab Emirates and is accessible to all customers with a valid maintenance contract.
To Book
Customers can contact the Al Kindi Motors service center 24/7 at +971 4 231 0800 to schedule an appointment for their vehicle maintenance.
