MG introduces innovative aftersales service in the Middle East
Posted by Zaran Tarapore on Jan 26, 2017
MG, together with its local retail partners in Bahrain, Oman, Kuwait and the United Arab Emirates, has launched a free door to door service geared towards making life easier for buyers across the region.
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Upon booking a service appointment, MG customers are sent a courtesy vehicle to their doorstep, to avoid the presumed hassle with vehicle maintenance. Once the necessary maintenance work is carried out on a customer’s vehicle at the authorized service center, it is returned to the customer’s doorstep.
Commenting on the new service, Sun Guang, General Manager of MG Middle East, said: “We are always looking for initiatives to further satisfy our loyal customer base and enhance the MG aftersales offering. We believe this service will strengthen relationships with our current customers, at a time when sales of MG cars in the region are at an all-time high, while also appealing to prospective buyers.’’
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The impressive and innovative addition to MG’s aftersales service, is an add-on to an extended six-year or 200,000 km warranty that covers all models in the line-up. Additionally, MG also offers its customers 24/7 access to a call center that guarantees roadside assistance around the clock.
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