Arabian Automobiles Wins Global Nissan Award for After-Sales Service
Arabian Automobiles, the leading automotive company in the Abdulla Al Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah, and the Northern Emirates, proudly announces that its after-sales service department has recently received the global Nissan award from Nissan Motor in Japan.
Statements from Officials
Michel Ayat, CEO of Arabian Automobiles, stated: "We are honored to receive this award for the twentieth time since its inception in 1981. This recognition reflects our ongoing commitment to delighting our customers and ensuring the quality of our services. It is also another testament to our relentless efforts to achieve excellence in the after-sales services we provide."
Award Criteria
The criteria for this award include:
- Parts and accessories
- Customer retention capabilities
- Analysis of workshop capacity
- Inventory management of spare parts
- Compliance with manufacturer standards
- Customer satisfaction rates regarding the services provided
All distributors and national sales companies are divided into three groups based on their volume of business. Arabian Automobiles recently won the grand prize in the "Large National Sales Company" category.
Significance of Winning the Award
Winning this award this year underscores the company's capabilities in maintaining a leading position in after-sales service performance among all Nissan dealers globally.
