Renault's Response to the Global Crisis During COVID-19

Renault's Response to the Global Crisis

Actions Taken During the COVID-19 Pandemic

As everyone adhered to quarantine guidelines and remained at home, many still needed to leave for essential purchases. We all recognize the precautions we must take and the risks involved, as well as the new behaviors we need to adapt to due to the global pandemic that has caught us all off guard.

Renault's Commitment to Providing Support

Renault has responded to the challenges we face today by participating in projects across various countries to support healthcare and workers in these sectors. In the UK, the Renault Formula 1 team is collaborating with six other Formula 1 teams as part of the Pitlane Project to manufacture and deliver ventilators to meet national needs. Our engineering teams around the world and available production resources have enabled us to produce essential medical equipment, such as masks, protective caps, and industrial ventilators, along with providing vehicles for hospitals, medical staff, and the Red Cross.

Safety Measures at Renault Centers

The health and safety of our customers is paramount whenever they visit a Renault facility or request service. Therefore, Renault Middle East, along with its key partners across the region, has implemented all necessary safety measures and precautions in compliance with government safety protocols.

Renault's Efforts to Ensure Vehicle Safety

What sets Renault apart is the additional effort made to maintain the reliability and safety of all vehicles under current circumstances:

• 24-hour key drop-off service.
• Vehicle delivery and transaction processing at the customer's doorstep.
• While vehicles are being serviced, the company offers a treatment for the car's air conditioning system to combat bacteria and diseases, ensuring customer safety and health.
• In Kuwait, we provide customers with protective covers for seats, steering wheels, and gear knobs to maximize safety.
• Introduction of ozone treatment technology to disinfect the interiors of all customer vehicles.

Customer Service During Difficult Times

A robust crisis management solution has been launched, featuring fully equipped customer service to assist clients during these challenging times.

For More Information

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