Introduction
The Commercial Projects Company, the exclusive distributor of Volvo vehicles in the United Arab Emirates, has announced the opening of a new state-of-the-art after-sales service center in Abu Dhabi at the beginning of 2021. This initiative reflects the company's steadfast commitment to providing top-notch services to Volvo customers in the UAE.
Location of the New Center
The new Volvo after-sales service center is located within the automotive company complex in the Musaffah industrial area, marking another achievement for the Commercial Projects Company in the emirate.
Services Offered
The new center will adhere to Volvo's global standards, offering a range of exclusive services including:
- Personal Service Contracts
- Genuine Volvo Service
- Vehicle Condition Checks
- Free Software Upgrades for vehicles when available
- Volvo Roadside Assistance
- Alternative Transportation Services
General Manager's Statement
Oscar Rivoli, General Manager of Commercial Projects Company - Volvo, stated: "The opening of the new Volvo after-sales service center represents a new milestone that allows us to enhance the quality of services we provide to our customers in Abu Dhabi."
Team and Facilities
The new after-sales service center features a team of trained Volvo experts and technicians who utilize the latest diagnostic and inspection equipment to deliver the highest service standards. The center includes:
- Six maintenance bays
- Multi-level parking for serviced vehicles
- Interactive and air-conditioned reception area
- Air-conditioned workshop equipped with modern facilities
- Comfortable customer lounge
This makes the center a comprehensive destination in the Musaffah area for the maintenance and repair of Volvo vehicles, as well as providing genuine Volvo spare parts.
Safety Measures
To ensure the highest levels of safety and comfort, the Commercial Projects Company - Volvo will implement additional measures to protect customers and employees, including:
- Providing alternative payment options
- Adhering to social distancing rules during maintenance services
- Wearing disposable masks and gloves by all team members
- Regular cleaning and disinfecting of the center throughout the day
Single-Use Tools
The team at Commercial Projects Company - Volvo will ensure the use of single-use tools, such as:
- Floor mats for vehicles
- Seat and steering wheel covers
Before handing over vehicles to customers, all contact points inside the car will be wiped and disinfected, including:
- Door handles
- Armrests
- Gear shift
- Start button
- Handbrake
- Dashboard
- Instrument panel
- Window and mirror control switches
Booking Maintenance Appointments
Customers can book maintenance appointments through the maintenance appointment booking link and visit the new after-sales service center. The center will be open from Saturday to Wednesday from 8 AM to 6:30 PM, and from 8 AM to 5 PM. The center will be closed on Fridays and public holidays.
It is worth noting that operations at the previous Mobar after-sales service facility of the Commercial Projects Company, located in the Musaffah area, have ceased. Customers are requested to head to the new service center.
