Nissan's Five Tips to Identify Counterfeit Spare Parts in the Middle East

Introduction

In a continuous effort to ensure the safety of its customers in the Middle East, Nissan presents five essential tips to help them identify counterfeit spare parts available in today’s automotive markets. This initiative is part of Nissan's ongoing efforts to combat the growing issues faced by car owners due to the proliferation of counterfeit parts across the region. Nissan collaborates closely with relevant authorities to conduct regular inspections, raid unauthorized sales centers, and hold training sessions to educate their staff.

The Proliferation of Counterfeit Spare Parts

The automotive sector has been experiencing a significant increase in counterfeit spare parts in the market, which can have negative repercussions that endanger lives and often impair vehicle performance. Despite the ease of obtaining counterfeit parts at lower prices, they pose serious risks to drivers, passengers, and pedestrians alike. Additionally, these fake parts adversely affect the vehicle's performance, reliability, and longevity, leading to greater long-term damage and more expensive repair costs for customers.

Nissan's Statements

Regarding this issue, Terry Sabah, President of Nissan Saudi Arabia and Infiniti Middle East, and Executive Director of Nissan Middle East, stated: "The safety of our customers is Nissan's top priority. We continue to work closely with our network of partners across the region to ensure the highest levels of safety and security for our customers, providing them with comfort, trust, and peace of mind while driving their vehicles. Original Nissan spare parts undergo rigorous testing for thousands of hours to meet the highest standards of quality and performance. They are designed and manufactured in ways that ensure vehicle reliability and extend their service life. We are committed to providing our customers with Nissan vehicles that offer a seamless driving experience and access to world-class after-sales services like 'Nissan Service' along with a wide range of original spare parts."

Five Tips to Identify Counterfeit Spare Parts

In line with its commitment to safety, Nissan encourages its customers to pay attention to five key points when purchasing spare parts:

1. Packaging

   The first point customers should consider is the packaging of the product. Original spare parts are typically sold in high-quality boxes. In contrast, counterfeit parts come in lower-quality packaging, which may contain spelling or grammatical errors on the box or in the user manual.

2. Appearance and Texture

   Carefully inspecting the new spare part and comparing it with the old part that needs replacement is crucial, as original parts will match precisely. If there is any mismatch or slight variation in color, weight, material, or dimensions, the part is likely counterfeit.

3. Pricing

   If the price of a spare part is significantly lower, it is likely not original. Although customers may be attracted to parts that are much cheaper than those available from authorized dealers, this is a sign that the part is fake, and customers should refrain from purchasing it.

4. Authorized Dealers

   The best solution to these challenges is to purchase spare parts directly from authorized dealers and avoid dealing with traders who sell both original and counterfeit parts to prevent paying for an original part only to receive a counterfeit product. Customers will definitely find original parts at authorized dealers, along with the latest catalogs and informative brochures. They can also benefit from the expertise of highly skilled technicians who undergo extensive training to ensure their vehicles receive the necessary care during maintenance.

5. Serial Number

   Most original spare parts, including original Nissan batteries and oils, come with a unique serial number displayed on the packaging that matches the part number itself. This number can be used to trace the source of the part and verify its authenticity.

Availability of Original Spare Parts in the Middle East

A wide range of Nissan products is available in the Middle East, including original oils, batteries, and accessories, along with over three million diverse spare parts. The Nissan after-sales service network comprises eight authorized distributors and 101 branches throughout the region. Customers who service their vehicles at one of Nissan's authorized after-sales service centers benefit from various advantages, including repair warranties, technical expertise, scheduled service, and other benefits.

How to Contact Nissan

Customers can purchase original Nissan spare parts and all the accessories they need from Nissan's extensive partner network in the Middle East, which includes Al Masaood Automobiles in Abu Dhabi, Yousuf Khalil Almoayyed & Sons in Bahrain, Arabian Automobiles in Dubai, Boustani & Saheb in Jordan, Abdul Mohsen Abdulaziz Al Babtain in Kuwait, Rassemni Younes Automotive (Rimco) in Lebanon, Suhail Bahwan Automobiles in Oman, and Saleh Hamad Al Mana in Qatar.

Customers who encounter counterfeit spare parts or wish to verify the authenticity of a product can contact Nissan's regional call center at +971 600 54 6655 or via email at [email protected].