All you need to know about Ferrari’s After Sales Programme
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Ferrari's Commitment to After-Sales Service and Maintenance
Exclusive Maintenance Contracts
Ferrari is dedicated not only to producing the best supercars but also to providing exceptional after-sales services. Ensuring peace of mind for customers is a top priority for the Italian supercar maker. That’s why all models, except for limited-edition cars, come with an exclusive seven-year free maintenance contract under Ferrari’s Genuine Maintenance programme, in addition to a standard three-year contractual warranty.
Comprehensive Maintenance Coverage
Ferrari’s Genuine Maintenance programme includes:
- Labor
- Original replacement parts
- Lubricants
- Engine oil
- Brake fluid
Dedicated Service Advisors
Ferrari assigns a dedicated Service Advisor at the local authorized dealership to every customer. This dedicated advisor is responsible for monitoring the car's status throughout its life and informing the owner when a service is due, acting as the main point of contact.
The service advisor also takes customer approval for any additional costs incurred during the regular service and collects feedback after one week.
Extended Warranty Options
But what happens after the warranty period is over? Customers can opt for the Extended Warranty programme, which safeguards the Ferrari supercar for an additional 15 years or 90,000 km.