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All you need to know about Ferrari’s After Sales Programme
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All you need to know about Ferrari’s After Sales Programme

·
January 4,2023
·
1 min read

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Ferrari's Commitment to After-Sales Service and Maintenance

Ferrari

Exclusive Maintenance Contracts

Ferrari is dedicated not only to producing the best supercars but also to providing exceptional after-sales services. Ensuring peace of mind for customers is a top priority for the Italian supercar maker. That’s why all models, except for limited-edition cars, come with an exclusive seven-year free maintenance contract under Ferrari’s Genuine Maintenance programme, in addition to a standard three-year contractual warranty.

Comprehensive Maintenance Coverage

Ferrari

Ferrari’s Genuine Maintenance programme includes:

  • Labor
  • Original replacement parts
  • Lubricants
  • Engine oil
  • Brake fluid
Managing these aspects can be quite expensive if handled independently. Ferrari ensures that checks are conducted annually or every 20,000 km by personnel trained at the Ferrari Training Centre in Maranello.

Dedicated Service Advisors

Ferrari assigns a dedicated Service Advisor at the local authorized dealership to every customer. This dedicated advisor is responsible for monitoring the car's status throughout its life and informing the owner when a service is due, acting as the main point of contact.

Ferrari

The service advisor also takes customer approval for any additional costs incurred during the regular service and collects feedback after one week.

Extended Warranty Options

But what happens after the warranty period is over? Customers can opt for the Extended Warranty programme, which safeguards the Ferrari supercar for an additional 15 years or 90,000 km.

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