5 Essential Tips from Nissan to Identify Counterfeit Spare Parts in the Middle East

Nissan’s Commitment to Customer Safety in the Middle East

In its ongoing commitment to ensuring the safety of its customers across the Middle East, Nissan has introduced five golden tips to help car owners identify counterfeit spare parts being sold in today's automotive markets. This initiative is part of Nissan’s continuous efforts to combat the rising issues faced by vehicle owners due to the proliferation of fake car parts across the region. Nissan is working closely with local authorities, conducting regular market inspections, raiding unauthorized sellers, and hosting training sessions to raise awareness among its employees.

The Growing Challenge of Counterfeit Car Parts

The automotive sector has been grappling with a surge in counterfeit spare parts on the market—a trend that poses significant risks to human safety and often compromises vehicle performance. Although counterfeit parts are easily accessible and typically sold at lower prices, they endanger the lives of drivers, passengers, and pedestrians alike. Furthermore, using these parts negatively impacts a car’s reliability and longevity, often resulting in costly repairs for customers in the long run.

Nissan’s Dedication to Quality and Peace of Mind

Thierry Sabbagh, President of Nissan Saudi Arabia and INFINITI Middle East, and Managing Director of Nissan Middle East, stated: “Customer safety is an absolute priority for Nissan. We continue to collaborate closely with our partner network throughout the region to guarantee the highest standards of safety, comfort, and peace of mind for our customers. Genuine Nissan parts undergo thousands of hours of rigorous testing to achieve the highest quality and performance standards. They are designed and manufactured to ensure vehicle reliability and extend service life. Our commitment is to provide customers with a seamless driving experience and access to world-class after-sales services, such as Nissan Service and a comprehensive range of genuine spare parts.”

5 Key Tips from Nissan to Spot Counterfeit Spare Parts

As part of its commitment to everyone’s safety, Nissan urges customers to pay attention to these five essential points when purchasing spare parts:

1. Packing and Packaging
   The first aspect customers should examine is the product’s packaging. Genuine spare parts are typically sold in high-quality boxes. In contrast, counterfeit parts often come in lower-quality packaging, which may feature spelling or grammatical errors on the external box or user manual.
2. Appearance and Texture
   It is crucial to physically inspect the new spare part and compare it with the old part being replaced. Genuine parts will be an exact match. Any differences in color, weight, material, or dimensions—no matter how slight—indicate the part may be counterfeit.
3. Pricing
   If a spare part is being offered at a significantly lower price, it is likely not genuine. While customers may be tempted by lower prices compared to those at authorized dealerships, such a price discrepancy is a strong indication of a counterfeit product and should be avoided.
4. Authorized Dealers
   The best way to avoid these challenges is to purchase spare parts directly from authorized dealers and avoid dealing with sellers who mix genuine and counterfeit items. Authorized dealers will always have genuine parts, the latest catalogs, and user manuals. Customers also benefit from the expertise of highly trained technicians, ensuring vehicles receive proper care during maintenance.
5. Serial Number
   Most genuine spare parts, including original Nissan batteries and oil, feature a unique serial number on the outer packaging that matches the part itself. This number can be used to trace the part’s origin and verify its authenticity.

Nissan’s Genuine Products and After-Sales Support in the Middle East

Nissan offers a wide range of genuine products across the Middle East, including original oils, batteries, and accessories, as well as over three million diverse spare parts. Nissan’s after-sales network includes eight authorized distributors and 101 branches throughout the region. Servicing your vehicle at an authorized Nissan after-sales center ensures numerous benefits, such as repair warranties, expert technical services, timely appointments, and more.

Where to Purchase Genuine Nissan Spare Parts

Customers can purchase genuine Nissan spare parts and all necessary accessories from Nissan’s partner network across the Middle East, including:

• Al Masaood Automobiles in Abu Dhabi
• Y.K. Almoayyed & Sons in Bahrain
• Arabian Automobiles Company in Dubai
• Bassoul-Heneine & Co. in Jordan
• Abdulmohsen Abdulaziz Al Babtain in Kuwait
• Rasamny-Younis Motor Company (RYMCO) in Lebanon
• Suhail Bahwan Automobiles in Oman
• Salah Al Hamad Al Mana Co. in Qatar

Reporting Counterfeit Parts and Verifying Authenticity

Customers who come across counterfeit spare parts or wish to verify the authenticity of a product can contact Nissan’s regional call center at +971 600 54 6655 or via email at [email protected].