Introducing the New Facility
Arabian Automobiles, the leading automotive company in the Abdul Wahid Al Rostamani Group and the exclusive agent for Nissan in Dubai, Sharjah, and the Northern Emirates, has elevated its exceptional customer service standards with the unveiling of the completely renovated Nissan facility in Sharjah. This new facility embodies Nissan's globally harmonious retail concept, aimed at enhancing the quality of services provided to customers across all touchpoints, ensuring a seamless customer experience within an advanced digital environment.
Location and Features of the Facility
Located on Sheikh Mohammed Bin Zayed Road in Sharjah, the upgraded facility offers a comprehensive experience, featuring:
- A state-of-the-art space for displaying new and certified pre-owned vehicles.
- A dedicated service and parts center.
- An unparalleled and seamless customer experience.
Customers can explore Nissan's latest production lines while enjoying authentic hospitality, quick services, a well-trained staff, and new amenities that enhance the customer experience through cutting-edge technology.
Service Center Offerings
The Nissan service center is equipped to provide a variety of conveniences, including:
- Pick-up and drop-off services.
- A quick service option within 60 minutes.
- A customer lounge designed to keep visitors in a great mood.
Additionally, it features an exclusive Patrol lounge, a unique space dedicated to Nissan Patrol owners.
Official Statements
According to Salah Yamout, Chief Operating Officer of Arabian Automobiles: "Today’s customers are empowered, constantly connected, and have a significant influence on the direction of the companies they engage with. Therefore, we are committed to a customer-centric approach that delivers a valuable and compelling offering that meets our customers' evolving needs."
He added: "Our goal was to create a space where customers feel welcomed and appreciated, and the new facility is designed to provide a more comprehensive and personalized journey from the moment they arrive until they leave. We believe at Arabian Automobiles that this customer-focused approach contributes to our distinction in a vibrant market and enables us to compete and gain a prestigious position in the global economy."
During the ribbon-cutting ceremony, Thierry Sibagne, President of Nissan Saudi Arabia and Infiniti Middle East, and Executive Director at Nissan Middle East, stated: "Nissan is committed to keeping our customers at the forefront of everything we do, and the renovation of the Nissan facility on Sheikh Mohammed Bin Zayed Road helps solidify this direction."
He further remarked: "Implementing Nissan's retail concept drives us to better meet our customers' evolving needs and provide them with a high-quality, integrated experience that aligns with global standards and practices."
As Arabian Automobiles continues to deliver innovative offerings to ensure high customer satisfaction, we look forward to elevating our ongoing partnership to new heights and providing exceptional experiences for our customers in the UAE and the broader Middle East region.
