NOL Cards in Dubai: A Comprehensive Guide

Dubai's robust infrastructure, orchestrated by the Road and Transport Authority (RTA), is a marvel of modern urban planning. The city's public transportation system is indispensable, serving as a lifeline for both residents and tourists. The introduction of NOL cards by the RTA has revolutionized the ease and efficiency of using public transport in the Emirate.

Continue reading to discover all about NOL cards in Dubai and how they simplify and enhance access to public transport.

What is an NOL Card?

An NOL card is a sophisticated smart card that streamlines payment across various public transport options in Dubai with a single tap. This card can be used for:

• Dubai Metro
• Buses
• Dubai Tram
• RTA Taxis
• Marine transportation, including ferries, abras, and water buses
• Parking fees in Dubai

Where to Purchase NOL Cards in Dubai

NOL cards are conveniently available at ticket offices and vending machines located at all metro and bus stations. They can also be purchased from RTA Customer Happiness Centres, online via the RTA website, through the S’hail app, authorized sales agents, and select supermarkets such as Spinneys, Waitrose, and Carrefour.

Using an NOL Card in Dubai

Travellers using an NOL card must approach the electronic gates at metro stations or the entrance terminals at bus and water bus stations. Simply hold the card over the reader; a beep or green light indicates a successful check-in. The same process applies when exiting, where the reader deducts the fare based on your journey.

Checking NOL Card Balance

To check your card's balance, visit the RTA website, select 'Check NOL Card Balance,' and enter your NOL card number and security code. After submitting the details, your balance will be displayed.

Recharging NOL Card Balance

As of January 15, 2024, a minimum top-up of AED 20 is required at Metro Station Ticket Offices. A minimum balance of AED 15 is necessary for a round trip. You can top up your balance online or use the top-up facilities at ticket vending machines and offices in all metro and bus stations.

NOL Card Fare Calculation

Dubai is divided into seven zones, each comprising metro stations, tram stations, bus stations, and water bus stations. The fare is calculated based on the number of zones traversed during the journey. NOL cards feature a tamper-proof chip and antenna to ensure secure and accurate transactions.

Types of NOL Cards in Dubai

1. Red Ticket/NOL Red Card: Ideal for occasional travelers or tourists, valid for 90 days from purchase, and usable for 10 single journeys or 5 daily passes. Price: AED 2.
2. Silver Ticket/NOL Silver Card: Suited for regular users, valid for 5 years, and usable across all public transport modes. Price: AED 25 (including AED 19 e-purse balance).
3. Golden Ticket/NOL Gold Card: Perfect for those seeking luxury, with access to the Metro's exclusive gold compartment featuring plush leather seating and a panoramic view. Price: AED 25 (including AED 19 e-purse balance).
4. Blue Ticket/NOL Blue Card: A personalized, secure card for daily commuters, students, and senior citizens, valid for 5 years. It offers protection against theft, and people of determination and children under five travel free. Price: AED 70 (including AED 20 e-purse value).

FAQs

• Where to Recharge an NOL Card in Dubai? Recharge at Nol stations in metro/bus stations, RTA happiness centres, sales agents, or online.
• Minimum Credit Required on NOL Card? A minimum balance of AED 7.50 is required to use the card.
• Paying for Dubai Parking with NOL Card? Use the NOL card at designated machines in parking lots; the fee is deducted from your card balance, and a ticket is issued.