Introduction
Chery Pro has officially opened its spare parts warehouse in the Middle East, providing more efficient and accessible after-sales support for customers in the region and surrounding areas. This warehouse opening underscores Chery Pro's confidence in the strong growth potential of the automotive market in the Middle East and reflects its commitment to enhancing spare parts supply in the region.
Warehouse Location
The Chery Pro spare parts warehouse is strategically located near Jebel Ali Port and Al Maktoum International Airport, enhancing logistical efficiency and expanding service delivery across the Middle East, Central, Western, and Northern Africa. This prime location significantly boosts Chery Pro's ability to respond promptly to market needs and improve service quality levels in these regions.
Order Fulfillment
Shortly after its opening, the first batch of orders was dispatched to Saudi Arabia for Sanabel Modern Cars, marking a significant advancement in logistics efficiency and customer service quality in the region. The after-sales support service provided by Chery Pro has always focused on delivering automotive parts and service solutions tailored to meet the diverse needs of its global clientele.
Warehouse Infrastructure
The warehouse is equipped with advanced logistics infrastructure, covering an area of 8,000 square meters and providing 25,000 storage positions. Currently, it houses original Chery Pro spare parts valued at 44 million Chinese Yuan, covering 22,000 different product types, and handles four containers daily to meet the varying vehicle repair needs.
Workforce and Operational Efficiency
Chery Pro has employed 33 experienced personnel to manage the warehouse, ensuring precise inventory management and high operational efficiency. Additionally, 14 loading docks have been designated for shipping. Notably, advanced logistics systems and optimized storage layouts have significantly improved shipping efficiency and reduced delivery times, providing customers with faster and more convenient service.
"We Have Become Closer" Platform
As part of its ongoing efforts to enhance customer communication, Sanabel Modern Cars announced the "We Have Become Closer" platform, which is part of its new strategy to engage more closely with customers through the opening of new service centers across Saudi Arabia. This platform aims to improve the customer experience by providing closer and faster services and ensuring a continuous supply of original spare parts.
Management Statements
On another note, Engineer Hisham Amer, General Manager of Sanabel Modern Cars, the exclusive dealer for Chery Pro vehicles in Saudi Arabia, confirmed that the opening of this new warehouse reflects Chery Pro's ongoing efforts to explore new opportunities and improve its global supply chain. He emphasized that Chery Pro always looks ahead, committed to its principle of "Customer First," continually striving for excellence in delivering high-quality products and services to its clients worldwide.
Engineer Ahmed Abdel Fattah, recently appointed as the After-Sales Services Manager for Chery Sanabel Modern Cars, expressed pride in joining the team and assured that this step will significantly enhance logistical operations efficiency and support customers with original spare parts and faster, more professional services. He added: "We aim to provide a unique service to our customers that ensures an exceptional experience through the continuous, rapid availability of spare parts and ongoing improvement of service quality."
Strengthening Sanabel Modern Cars' Position
It is noteworthy that Sanabel Modern Cars, under the leadership of Engineer Hisham Amer, continues to strengthen its position in the Saudi automotive sector by ensuring the highest service standards and rapid response in supplying original spare parts to customers in the Kingdom. This comes as part of the close collaboration between Sanabel Modern Cars, a subsidiary of Mohammed Youssef Naghi and the exclusive dealer for Chery Pro vehicles in Saudi Arabia, and Chery Pro, which continues to explore new opportunities and improve its global supply chain.
Role of the Spare Parts Distribution Center
Moreover, Sanabel's Spare Parts Distribution Center plays a significant and effective role in delivering world-class services, with rapid responses and efficient support to meet all spare parts needs for Chery Pro vehicles throughout Saudi Arabia. This center greatly contributes to improving the customer experience by reducing wait times and providing reliable and swift service. Thanks to this center, Sanabel can meet the growing demands of its customer base with high efficiency and speed.
Conclusion
In conclusion, Engineer Hisham Amer affirms that Sanabel's commitment to providing fast service and the constant availability of spare parts means that customers across the Kingdom can rely on timely maintenance and repairs, whether for routine servicing or emergency repairs.
