Launch of the New Service Center
Arabian Automobiles, the leading automotive company within the Abdul Wahid Al Rostamani Group and the exclusive distributor of Nissan in Dubai, Sharjah, and the Northern Emirates, has unveiled a new service center featuring a modern concept. This center aims to deliver advanced services to customers while providing a globally synchronized brand experience. The renovated center is located on Sheikh Zayed Road in Dubai and was inaugurated last week with a ribbon-cutting ceremony attended by Thierry Sabbagh, Managing Director of Nissan Middle East, Salah Yammout, Chief Operating Officer of Arabian Automobiles, along with senior management representatives from both companies.
Enhanced Customer Experience
Reflecting the new identity of the Nissan brand, the service center offers a seamless customer experience across all touchpoints through:
- State-of-the-art facility design
- Employment of digital solutions in service operations and work environment
Statements from Officials
Thierry Sabbagh
Thierry Sabbagh, Managing Director of Nissan Middle East, stated: "The launch of the Nissan retail concept by Arabian Automobiles is a significant step for us in the region, as it combines integrated retail services with a new generation space designed to enhance the customer experience. As our customers' lifestyles and expectations continue to evolve, this comprehensive approach allows us to deliver an experience that showcases our capabilities while bringing us closer to providing consistent global services for our brand. Through collaboration with our partners, we are confident in fulfilling our promise to offer distinctive experiences to our customers across the region."
Salah Yammout
Salah Yammout, Chief Operating Officer of Arabian Automobiles, remarked: "As one of the leading dealers of Nissan vehicles in the region, we are consistently reaffirming our commitment to delivering exceptional services. The new service center is designed with an innovative approach to elevate the customer experience to a new level. We are pleased to invite our customers to visit this center and enjoy the modern service spaces it offers."
Facilities of the New Center
The new service center features:
- 76 workstations
- 8 washing bays
- Approximately 300 parking spaces
It can service over 200 vehicles daily. The center is equipped with digital tablets to integrate the customer journey through online connectivity or otherwise, relying on Arabian Automobiles' signature quick service within 60 minutes. Newly renovated areas have also been provided for consultations, and a customer lounge is available for clients while their vehicles are being serviced, allowing them to monitor the progress from there.
