Al-Futtaim’s Trading Enterprises – the exclusive distributor of Chrysler, Dodge, and RAM in the UAE, and Jeep in Dubai and the Northern Emirates, has announced a relocation of its service operations in Abu Dhabi with the opening of the company’s new Mopar aftersales centre in Mussafah. The new facility will cater to the increasing number of customers in the UAE capital, providing an efficient and convenient service experience all the way from the drop-off to the pickup of the vehicle.
The new state-of-the-art facility delivers a new interactive service concept featuring drive-in air-conditioned vehicle handover areas with personal customer reception managed by service advisors. Offering a unique deskless space, each service area is equipped with a large display monitor and high seating lounge, exclusively designed for a convenient, transparent and barrier-free customer interaction.
Commenting on the new facility opening, Oscar Rivoli, Managing Director at Al-Futtaim’s Trading Enterprises, said: “The new service centre was designed with the customer in mind, offering a facility that gives our customers the chance to openly interact with our service advisors, hand over their vehicles conveniently in a climate-controlled environment. Trading Enterprises’ new Mopar service facility promises customers peace of mind and an ultimate combination of quality, transparency, timeliness, reassurance, professionalism and expertise at all times.”
Located on the popular auto stretch in Abu Dhabi’s Al Musaffah Industrial Area, the new service centre is Trading Enterprises’ sixth service facility in the UAE. It is equipped to service up to 40 cars per day, along with multi-story parking that can house up to 90 vehicles at a time, ensuring efficient customers visiting journey to the centre. The service centre is conveniently located next to the Mopar body repair facility, consolidating all vehicle maintenance and body repairs in one easy-to-reach location.
The new centre operates from Saturdays to Wednesdays from 8:00 am to 6:30 pm and 8:00 am to 5:00 pm on Thursdays and closed on Fridays and public holidays. Customers are reminded that the old Mopar Service Centre in Al Musaffah Industrial Area has now closed, and they are invited to visit the new facility.
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