Arabian Automobiles Unveils Fully Renovated Nissan Facility in Sharjah
Setting New Standards in Customer Service
Arabian Automobiles, the flagship automotive company of Abdul Wahed Al Rostamani Group and the exclusive distributor of Nissan in Dubai, Sharjah, and the Northern Emirates, has elevated customer service standards with the launch of its completely renovated Nissan facility in Sharjah. This new facility embodies Nissan’s globally harmonized retail concept, designed to enhance the quality of customer service at every touchpoint and deliver a seamless, digitally advanced customer journey.
State-of-the-Art Showroom and Service Center
Strategically located on Sheikh Mohammed Bin Zayed Road in Sharjah, the upgraded facility offers a comprehensive automotive experience. Customers can explore both new and certified pre-owned Nissan vehicles within a modern, spacious showroom. The integrated service center and genuine spare parts division provide a one-stop solution, ensuring a smooth and unmatched customer experience.
Visitors can discover Nissan’s latest model lineup while enjoying exceptional hospitality, swift services, and newly introduced amenities that enhance the overall journey through advanced technology. The Nissan Service Center is equipped with a variety of conveniences, including pick-up and drop-off services, a 60-minute express service option, and a comfortable customer lounge designed to keep visitors relaxed and satisfied throughout their visit.
A standout feature is the exclusive Patrol Lounge, a dedicated space uniquely crafted for Nissan Patrol owners, offering tailored hospitality and a premium environment.
Leadership Insights on the New Customer Experience
Salah Yamout, Chief Operating Officer at Arabian Automobiles, commented: “Today’s customers are empowered, constantly connected, and play an active role in shaping the direction of the companies they engage with. Our commitment is to deliver a compelling and valuable proposition that meets our clients’ evolving needs. We aimed to create a welcoming space where customers feel appreciated, and the new facility is designed to offer a more comprehensive and personalized journey from the moment they arrive until they depart. At Arabian Automobiles, we believe this customer-centric approach sets us apart in a dynamic market, enabling us to compete and secure a distinguished place in the global economy.”
During the ribbon-cutting ceremony, Thierry Sabbagh, President of Nissan Saudi Arabia and INFINITI Middle East, and Managing Director of Nissan Middle East, stated: “Nissan is committed to always putting customers at the forefront of everything we do. The renovation of our flagship facility on Sheikh Mohammed Bin Zayed Road reinforces this focus. Implementing Nissan’s retail concept allows us to better meet the evolving needs of our customers, providing a fully integrated, high-quality experience that aligns with global standards. As Arabian Automobiles continues to deliver innovative offerings to ensure maximum customer satisfaction, we look forward to elevating our ongoing partnership and delivering exceptional experiences for our valued customers in the UAE and the wider Middle East.”
