If you own a Kia in the UAE, your warranty and service cover still apply after the distributor change on 01 September 2026. I’d keep it simple: book with Al Tayer Motors if you’re in Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, or Umm Al Quwain; book with Premier Motors if you’re in Abu Dhabi or Al Ain.
Here’s the short version:
Kia announced the change on 31 August 2026
The new setup started on 01 September 2026
Juma Al Majid Group’s 38-year run ended after starting in 1988
Existing warranty, service plans, parts support, and roadside cover still stand
Your location now decides who handles your car
For your first booking, keep your VIN, Mulkiya, and service records ready
What I’d do next is simple: contact the right distributor for your emirate, ask them to check your service history in their system, and confirm parts wait times before drop-off. That can help cut back-and-forth on your first visit after the handover.
Quick comparison
Area | New Kia distributor | From date | What owners should do |
|---|---|---|---|
Dubai | Al Tayer Motors | 01 September 2026 | Book service and warranty work with Al Tayer |
Sharjah | Al Tayer Motors | 01 September 2026 | Book with Al Tayer |
Ajman | Al Tayer Motors | 01 September 2026 | Book with Al Tayer |
Ras Al Khaimah | Al Tayer Motors | 01 September 2026 | Book with Al Tayer |
Fujairah | Al Tayer Motors | 01 September 2026 | Book with Al Tayer |
Umm Al Quwain | Al Tayer Motors | 01 September 2026 | Book with Al Tayer |
Abu Dhabi | Premier Motors | 01 September 2026 | Book with Premier |
Al Ain | Premier Motors | 01 September 2026 | Book with Premier |
In short, nothing changes with your cover; the main change is who you call and where you book.
Kia UAE Distributor Split 2026: Al Tayer vs Premier Motors by Emirate
Who handles Kia in each part of the UAE
Kia UAE now follows a simple split: two distributors, two territories. Your emirate decides who handles your car, not the dealer you bought it from. That matters for day-to-day ownership, because service bookings, parts orders, and warranty claims now go through the distributor assigned to your emirate.
Al Tayer Motors: Dubai and the Northern Emirates
Al Tayer Motors is the exclusive distributor for Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. If your car is registered in one of these emirates, or you are based there, Al Tayer Motors is your main contact for sales, service, parts, and after-sales support.
Al Tayer says it will build on Kia's existing customer-care standards.
For owners, the rule is straightforward: check your emirate first, then contact the distributor assigned to that area.
Premier Motors: Abu Dhabi and Al Ain
Premier Motors handles Kia in Abu Dhabi and Al Ain, covering sales, service, parts, and after-sales support. If you are in Abu Dhabi or Al Ain, Premier Motors becomes your authorised Kia contact from 1 September 2026.
Emirate / City | Authorised distributor |
|---|---|
Dubai | Al Tayer Motors |
Sharjah | Al Tayer Motors |
Ajman | Al Tayer Motors |
Ras Al Khaimah | Al Tayer Motors |
Fujairah | Al Tayer Motors |
Umm Al Quwain | Al Tayer Motors |
Abu Dhabi | Premier Motors |
Al Ain | Premier Motors |
The next step is to check what still applies under your warranty and service agreement.
Your warranty and service agreement after the handover
Your warranty still counts. Existing Kia warranties, service agreements and after-sales support will continue under the new distributors without any break. Service history and warranty details are also being moved to the new systems.
What stays the same
The day-to-day stuff stays in place. Regular maintenance, parts supply, warranty claims, prepaid service packages and roadside assistance are all still recognised across the new network.
So the main thing left is simple: book with the right service centre for your emirate.
Documents to have ready before booking a service or claim
Before you book, get your paperwork together. It can make that first visit a lot smoother, especially while records are still being moved across.
Have these ready:
VIN (Vehicle Identification Number)
Emirates registration card (Mulkiya)
Service booklet or digital service history
Prepaid maintenance package invoice
Previous job cards
If your car is still under warranty or covered by a prepaid service plan, keep these documents close at hand. Some records may still be in transfer to the new system.
With your cover still in place, the next step is choosing the right service centre for your emirate.
Where to service your Kia now and how to avoid delays
To avoid delays, book with the distributor assigned to your emirate from the start.
Book with the distributor assigned to your emirate: Al Tayer for Dubai and the Northern Emirates; Premier for Abu Dhabi and Al Ain.
Booking, parts and service history during the transition
Once you’ve got the right distributor, confirm your service history and parts lead time before the car goes in.
For your first booking, ask the adviser to check that your service history and warranty details show up in the new system before the job card is opened.
If the work needs specialist parts, ask for parts lead times upfront. That can save you from dropping off the car and then finding out you’ll need to wait longer than expected.
You can book through the Al Tayer or Premier app, on their websites, or by calling 800 MOTORS (800 668677). It’s also smart to confirm the service centre’s working hours when you book.
What Kia owners in the UAE should do next
The distributor split is clear. Now it’s just about booking with the right team.
Before your next service, confirm which distributor handles your emirate and book through the correct network: Al Tayer Motors for Dubai and the Northern Emirates, and Premier Motors for Abu Dhabi and Al Ain. Your warranty and service agreements stay valid, and nothing changes because of the handover.
For your first appointment, take your VIN, Mulkiya, and service history with you. That helps the adviser verify your records fast and keeps your first service under the right distributor from day one.
For the latest service-centre locations and booking updates, check the official Al Tayer Motors and Premier Motors channels.
FAQs
How do I know which Kia distributor handles my car?
Check your emirate first. Al Tayer Motors looks after Kia sales, service, parts, and after-sales in Dubai and the Northern Emirates, while Premier Motors covers Abu Dhabi and Al Ain.
For the latest service centre locations and booking steps, use the official Kia pages for the distributor in your area. Existing warranties and service agreements will continue to be honoured.
What if my service history has not moved over yet?
There’s no need to worry - your warranty and service agreements are still valid and will continue to be honoured without any interruption.
If your records haven’t shown up in the new system yet, please contact your assigned dealership to check your record status and the current booking process:
Al Tayer Motors for Dubai and the Northern Emirates
Premier Motors for Abu Dhabi and Al Ain
Can I book warranty work outside my emirate?
Yes. Your existing warranty and service agreements still apply across the new Kia UAE network.
Al Tayer Motors now looks after Dubai and the Northern Emirates, while Premier Motors handles Abu Dhabi and Al Ain. Get in touch with your nearest service centre to check its booking process, but warranty work and maintenance should carry on without interruption.
