Introduction
MG stands out by offering the best warranty for new cars across the Middle East. In times filled with challenges, avoiding unforeseen costs has become more important than ever.
Warranty Details
All models from this British brand, whether fueled by gasoline or electricity, are backed by a leading automotive warranty that lasts for 6 years / 200,000 km* directly from the manufacturer.
Peace of Mind for Customers
MG understands that customers seek peace of mind when owning a reliable car that requires minimal after-sales service.
Warranty Benefits
- Extended warranty of 6 years or 200,000 km (whichever comes first).
- Applicable to all models, including the award-winning MG HS, recognized as Car of the Year in the Middle East 2020, and MG5, awarded Best Compact Sedan.
- The MG RX8, a seven-seater SUV.
Warranty for the MG ZS EV
Customers purchasing the fully electric MG ZS EV will benefit from a specific warranty* covering the battery and drive unit.
The drive generator, electric power unit, and vehicle control unit are covered by a warranty of 6 years / 200,000 km, while the high-voltage battery enjoys a longer warranty of 8 years / 200,000 km.
Repairs and Replacements
Customers can benefit from complimentary repairs, replacements, and adjustments for any part that fails during the warranty period due to manufacturing defects or material issues**, at authorized MG dealers.
Puncture Warranty
Vehicles also come with a puncture warranty lasting 6 years / 200,000 km.
Customers can receive an annual free inspection of their vehicles to identify any body damage caused by corrosion or punctures.
Additionally, the warranty can be transferred to new owners of MG vehicles, meaning that a change of ownership will not affect the MG warranty.
After-Sales Services
MG is committed to providing customers with the best possible after-sales services, supported by a modern, state-of-the-art facility dedicated to warehousing, spanning 8,000 square meters located in the Jebel Ali Free Zone in Dubai.
The specialized parts distribution center currently guarantees a 94 percent parts availability rate, ensuring quick delivery times for customer services in the region.
Parts Partners
MG collaborates with a range of leading European companies in the automotive sector, including:
- Delphi
- Continental
- Michelin
- TRW
- Bosch
- Beru
- Hella
- Valeo
- Sandan
Management Statements
Regarding this, Tom Lee, CEO of MG Motor Middle East, stated: "We work closely with our dealers to provide exceptional after-sales services and quick access to essential genuine parts. MG is committed to achieving the highest levels of customer satisfaction, and with the comprehensive warranty we offer, we can provide a hassle-free service experience for all our customers who trust us to keep their vehicles in peak condition. This is further enhanced by our vehicle pickup and delivery service, making their lives easier."
MG Service Network
MG has a specialized network of 30 retail locations and 29 service centers across the Middle East, each providing the highest standards of customer service.
All MG staff undergo intensive training specifically designed to better serve all MG customers in the region.
