Hertz Saudi Arabia Launches Official Website for Easy Vehicle Rentals

Introduction

Riyadh, Saudi Arabia, January 27, 2013: Hertz Saudi Arabia has officially launched its new website today, www.hertz.com.sa, in response to the growing trend of online shopping in Saudi Arabia and the Arab world at large.

Goals of the New Website

Hertz Saudi Arabia, which operates eight rental offices across the country, launched its website with the aim of:

• Simplifying the vehicle rental process for customers.
• Providing a quick and easy booking solution via smartphones, personal computers, or tablets.

Website Features

A significant number of car renters in Saudi Arabia are expected to visit the website to place their orders, as Hertz offers its visitors:

• Booking access at over 8,650 Hertz locations across the Middle East and worldwide.
• A 40% increase in vehicle bookings over the past 12 months.

Payment Facilities

Saudi customers can access Hertz's award-winning online platform, allowing them to:

• Pay for their vehicles in Saudi Riyals.
• Save time and money.
• Pay in cash upon vehicle pickup.

Statements from Officials

Commenting on the launch, Ali Al-Ridha, Chairman of Al-Waseela Car Rental, Hertz's agents in Saudi Arabia, stated:

"Customer comfort is always our top priority, and that is what we strive to achieve."

He added, "At the same time, we are providing our customers with a variety of ways to book their vehicles from Hertz, whether through this new website or our newly launched phone service available in both Arabic and English, operating around the clock."

Growth of Online Shopping Trends

A report by Euromonitor International in 2012 predicted that online sales in the Arab world would reach about $2 billion (7.5 billion SAR) by 2016. This report followed confirmation of $1.1 billion in online spending in 2011 by users in Saudi Arabia, the UAE, and Egypt.

Integrated Services

The new website is integrated with Hertz's call center, allowing customers to:

• Book vehicles from Hertz anytime, anywhere.
• Use the platform www.hertz.com.sa for online search and booking.

Booking Rewards

Customers who book their vehicles through the new Hertz website can receive:

• Additional air miles from Hertz partners such as the Saudia Airlines Alfursan program.
• Points from Hertz partners in global hotel chains.

Hertz Services in the Kingdom

Hertz Saudi Arabia operates eight car rental offices located in:

• Riyadh
• Jeddah
• Dammam

Additionally, a 24/7 customer service center has been launched: 9200 05561.

Hertz is now striving to provide a new online platform aimed at facilitating easier and faster communication with customers.